Shopping Guide

Payment Information

Displayed Prices

Products and shipping fees are displayed inclusive of tax.

Payment Methods

Payment can be made via credit card, PayPal, convenience store payment, Pay-easy, Merpay, deferred payment, or bank transfer.
*Accepted credit cards include:
VISA / MasterCard / JCB / AMERICAN EXPRESS.

Order Confirmation Email

After placing your order, we will send a confirmation email for you to review the order details.

If You Do Not Receive the Order Confirmation Email

・Our email may have been filtered into your spam folder. Please check your spam folder.
・Please verify your settings for ‘Spam Email Settings’, ‘Rejection Settings’, and ‘Specified Domain Reception Settings’.

 

 About Shipping

Delivery Times

・We will process your shipment immediately after receiving your order and confirming your payment status (excluding cash on delivery).
If the item is in stock, delivery typically takes about 5 days.

Shipping Fees and Methods

・We ship via “Yamato Transport” or “Click Post”.
・Shipping fees will be displayed in your cart; please confirm them.
・Free shipping applies to orders totaling ¥10,000 or more.

Delivery Address

We can deliver to your specified address or recipient. Please enter it in the designated field during checkout.

International Shipping

・We ship via “Yamato Transport International Takkyubin”.
・Please check the shipping fee displayed in your cart.
※For some regions, we may use a different shipping method.
・Please enter the shipping address in English.

Please note that any customs duties or charges incurred due to country regulations or delivery regions will be the customer's responsibility.
For customs duty amounts, please check with your country's customs office.

 

Return Policy

we cannot accept returns or cancellations for customer convenience.